Terms and Conditions - The Pacific Institute for Reading Excellence

Lightning Learning Program Terms and Conditions

Welcome to the Lightning Learning Program. Please carefully read the following terms and conditions, which govern your participation in the program. By enrolling in the program, you agree to these terms.

1. Program Overview

The Lightning Learning Program is designed to provide targeted reading instruction with a guarantee of one year of growth in the pupil’s area of greatest need within two weeks of service. The program consists of 90-minute sessions, delivered via Zoom, five days per week for two consecutive weeks.

2. Eligibility and Placement Testing

Placement Testing: Before enrollment in the Lightning Learning Program, all pupils must complete a placement test to determine eligibility and their area of greatest need.
Deposit for Placement Testing: A deposit of 20% of the total program fee is required prior to placement testing. If a family chooses not to enroll after testing, half of this deposit (10%) will be refunded.
Determination of Eligibility: The Company will assess test results to determine whether the pupil qualifies for the Lightning Learning Program and to identify their area of greatest need. The decision regarding eligibility and placement is final.

3. Group Structure and Delivery

Group Size: Groups will generally consist of multiple pupils, with the specific number depending on alignment of needs, enrollment, and scheduling.
Zoom Sessions: All sessions will be delivered online via Zoom. It is the responsibility of the pupil and their family to ensure that the pupil has access to the necessary technology and a stable internet connection to participate in the sessions.
Interactive Learning: Sessions are designed to be interactive, with pupils working collaboratively with their tutor and peers.

4. Attendance Requirements

Mandatory Attendance: Pupils must attend all sessions in full from start to finish. Missing a session, arriving late, or leaving early will void the learning guarantee.
Program Continuation: If the guarantee is voided due to attendance issues, the pupil may still continue attending the remaining sessions, but the learning guarantee will no longer apply.

5. Learning Guarantee

Growth Guarantee: The Lightning Learning Program guarantees that participating pupils will achieve one year of growth in their area of greatest need in reading within two weeks of service, provided the attendance requirements are fully met.
Voiding of Guarantee: If a pupil misses any session, arrives late, or leaves early, the guarantee is voided. The pupil may continue attending the program but without the benefit of the guarantee.

6. Alternative Program Offerings

Alternative Program Placement: If a pupil is deemed ineligible for the Lightning Learning Program based on placement testing, the Company may offer placement in an alternative program that better suits the pupil’s needs, subject to availability of such a program and space within it.

7. Program Fees and Payments

Total Program Fee: The total cost of the Lightning Learning Program is $25,000.
Deposit Payment: A 20% deposit ($5,000) is required before placement testing. If the pupil does not qualify for the program or if the family declines the offered services after testing, 50% of this deposit ($2,500) will be refunded.
Remaining Balance: The remaining balance of $20,000 must be paid in full prior to the program start date.

8. Program Cancellations and Rescheduling

Company Cancellations: In the event that the Company must cancel or reschedule any session, an alternative time will be offered, and the guarantee will remain intact.
Client Cancellations: If a pupil is unable to attend a session, the session will not be rescheduled, and the learning guarantee will be voided. No refunds or discounts will be provided for missed sessions.

9. Refund Policy

Testing Deposit Refund: As mentioned in Section 2, 50% of the deposit (10% of the total program fee) will be refunded if the family declines services after testing.
Non-Refundable Fees: Once the pupil begins the program, all fees are non-refundable, except in cases where the Company cancels services.
Learning Guarantee: In the event that one of our pupils does not make the stipulated amount of progress during their program, the family will be refunded the entirety of their program fee, less the amount of the testing fee (10% of the total program fee).

10. Program Modifications

The Company reserves the right to modify or discontinue the Lightning Learning Program at any time. In the event of significant changes, families will be notified, and existing program participants will be allowed to complete the current program under the terms they initially agreed upon.

11. Limitation of Liability

The Company will not be liable for any failure to meet the growth guarantee if the attendance requirements are not met or if external factors (such as technological issues on the client’s end) hinder participation in Zoom sessions.

12. Contact Information

For any questions or concerns regarding these terms and conditions or the Lightning Learning Program, please contact us at paul@readingexcellence.org.

Acknowledgment
By enrolling in the Lightning Learning Program, you acknowledge that you have read and agree to these Terms and Conditions.

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Steady Support Program Terms and Conditions

Welcome to the Steady Support Program. Please carefully read the following terms and conditions, which govern your participation in the program. By enrolling in the program, you agree to these terms.

1. Program Overview

The Steady Support Program provides ongoing tutoring services in 60-minute session blocks delivered via Zoom. Group sizes typically range from 4 to 8 pupils, and the program is designed to provide consistent academic support in a collaborative group format.

2. Placement Testing and Eligibility

Placement Testing: All pupils must complete a placement test prior to beginning the program. The placement test is used to determine the pupil’s current academic level and to ensure they are placed in the appropriate group.
Testing Deposit: A deposit of 20% of the total program fee is required prior to placement testing. If a family chooses not to enroll after testing, half of this deposit (10%) will be refunded.
Eligibility Determination: Based on the results of the placement test, the Company will determine if the pupil is suitable for the Steady Support Program and in which group they will be placed. The Company’s decision regarding placement is final.

3. Group Structure and Delivery

Group Size: Groups will generally consist of 4 to 8 pupils, depending on enrollment and scheduling.
Zoom Sessions: All sessions will be delivered online via Zoom. It is the responsibility of the pupil and their family to ensure that the pupil has access to the necessary technology and a stable internet connection to participate in the sessions.
Interactive Learning: Sessions are designed to be interactive, with pupils working collaboratively with their tutor and peers.

4. Attendance Requirements

Regular Attendance: Pupils are expected to attend all scheduled sessions on time and participate fully. Consistent attendance is essential for maximizing the benefits of the program.
Absences and Make-Up Sessions: If a pupil misses a session, the session will not be rescheduled, and no refunds or credits will be issued for missed sessions.

5. Program Fees and Payments

Monthly Fee: The cost of the Steady Support Program is $10,000 per month, payable in advance of each month’s sessions.
Payment Schedule: Payment is due in full prior to the start of each new month of tutoring. Failure to make payment on time may result in the pupil being removed from the program.
Non-Refundable Fees: All payments for the Steady Support Program are non-refundable once the monthly session block has commenced.

6. Program Cancellation and Termination

Cancellation by the Client: If the client chooses to discontinue the program, they must notify the Company at least 7 days before the start of the next month. No refunds will be given for unused sessions within the current month.
Program Suspension or Termination by the Company: The Company reserves the right to terminate or suspend a pupil’s participation in the program for any reason, including but not limited to disruptive behavior, failure to attend sessions, or non-payment of fees. In such cases, no refunds will be provided for the current month.

7. Group Learning Environment

Collaborative Learning: The Steady Support Program operates in a group format. Pupils are expected to engage respectfully with their tutor and peers and contribute positively to the group learning environment.
Group Size Variations: While group sizes are typically 4 to 8 pupils, the Company reserves the right to adjust group sizes depending on demand, scheduling, and other logistical considerations.

8. Technology and Equipment

Zoom Access: Pupils are responsible for ensuring they have access to Zoom and the necessary hardware (computer, webcam, microphone) to participate in sessions.
Technical Issues: The Company is not responsible for any technical difficulties experienced by the pupil, including issues related to internet connectivity or hardware failures.

9. Program Modifications

The Company reserves the right to modify the Steady Support Program at any time. In the event of significant changes, families will be notified in advance, and existing participants will be allowed to complete their current monthly block under the original terms.

10. Limitation of Liability

The Company will not be held liable for any indirect, incidental, or consequential damages arising out of the pupil’s participation in the program or any technical issues related to the delivery of sessions via Zoom.

11. Contact Information

For any questions or concerns regarding these terms and conditions or the Steady Support Program, please contact us at paul@readingexcellence.org.

Acknowledgment
By enrolling in the Steady Support Program, you acknowledge that you have read and agree to these Terms and Conditions.

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Supersonic Success Program Terms and Conditions

Welcome to the Supersonic Success Program. Please carefully read the following terms and conditions, which govern your participation in the program. By enrolling in the program, you agree to these terms.

1. Program Overview

The Supersonic Success Program is an intensive, specialized tutoring program designed to help pupils achieve one year of growth in their area of greatest need over the course of four weeks. Sessions are delivered via Zoom in 60-minute blocks, with groups generally consisting of 4 to 8 pupils.

2. Placement Testing and Eligibility

Placement Testing: All pupils must complete a placement test prior to beginning the program. The placement test is used to determine the pupil’s current academic level and to ensure they are placed in the appropriate group.
Testing Deposit: A deposit of 20% of the total program fee is required prior to placement testing. If a family chooses not to enroll after testing, half of this deposit (10%) will be refunded.
Eligibility Determination: Based on the results of the placement test, the Company will determine if the pupil is suitable for the Supersonic Success Program and in which group they will be placed. The Company’s decision regarding placement is final.

3. Attendance Requirements

Mandatory Attendance: Pupils must attend all scheduled sessions from start to finish. Full attendance is required to qualify for the one-year growth guarantee.
Missed Sessions: If a pupil misses any session, arrives late, or leaves early, the guarantee of one year of growth will be voided. The pupil may continue to attend the remaining sessions, but without the growth guarantee.

4. Growth Guarantee

Guaranteed Progress: The Supersonic Success Program guarantees that each participating pupil will achieve one year of growth in their area of greatest need during the four-week program term, provided they meet the attendance requirements.
Voiding of Guarantee: Failure to meet the attendance requirements, including missed sessions, late arrivals, or early departures, will void the growth guarantee. In such cases, no refunds or partial credits will be issued, but the pupil may continue to participate in the remaining sessions.

5. Group Structure and Delivery

Group Format: Pupils will participate in small group sessions, with group sizes generally ranging from 4 to 8 pupils.
Zoom Sessions: All sessions are conducted via Zoom. It is the responsibility of the pupil and their family to ensure access to the necessary technology and a stable internet connection.
Interactive and Collaborative Learning: Pupils will work in a collaborative learning environment with peers, led by a specialized tutor.

6. Program Fees and Payments

Monthly Fee: The cost of the Supersonic Success Program is $15,000 per four-week term, payable in advance.
Payment Schedule: The full program fee must be paid before the start of each new four-week term. Failure to make payment on time may result in loss of the pupil’s place in the program.
Non-Refundable Fees: All payments for the Supersonic Success Program are non-refundable once the term has commenced.

7. Program Cancellations and Modifications

Client Cancellations: If the client chooses to discontinue the program, they must provide notice at least 7 days before the start of the next term. No refunds will be given for unused sessions in the current term.
Program Modifications: The Company reserves the right to modify or discontinue the Supersonic Success Program at any time. In the event of significant changes, families will be notified in advance, and existing participants will be allowed to complete their current term under the original terms.

8. Technology and Equipment

Access to Zoom: Pupils are responsible for ensuring they have access to Zoom and the necessary hardware (computer, webcam, microphone) to participate in sessions.
Technical Issues: The Company is not responsible for any technical issues experienced by the pupil, including internet connectivity or hardware problems.

9. Limitation of Liability

The Company will not be liable for indirect, incidental, or consequential damages arising out of participation in the program or any technical issues related to session delivery via Zoom.

10. Contact Information

For questions or concerns regarding these terms and conditions or the Supersonic Success Program, please contact us at paul@readingexcellence.org.

Acknowledgment
By enrolling in the Supersonic Success Program, you acknowledge that you have read and agree to these Terms and Conditions.

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